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FAQ, Information, and Policies

Our legal terms and policies.

Listed below are our polices and information regarding engraving, privacy and our terms of use.
We have your engraving project covered.

FAQs

Engraving FAQ

Can I bring my own item to be engraved?

Most of the time, yes. Please bring item by the store or contact us so we can determine if we are able to.

Do we engrave leather Bibles?

Yes, we laser engrave Bibles. We do not emboss them. Laser engraving takes off the top layer and exposes whatever is underneath. We cannot be 100% sure what it will look like. See images below for examples.

What is our turn-around time?

Our turn-around time is typically within a week.

Can we engrave firearms?

We cannot engrave firearms. This requries a special license to do so and we do not have the license.

Do we engrave rings?

We cannot engrave rings, they do'nt fit in our machine. Check with your local jeweler.

If I am out of state, can I ship my products to you to be engraved?

Yes, you can ship your items to use be engraved. We can also ship it back to you or to someone else.

Any other questions?

For more information about the engraving process, processing times, and materials visit our engraving page or contact us.

Policies

Large Orders

We require a 50% deposit on orders of $500 or more before we order the product.
Processing time is typically a week.
Contact for more information.

Last Minute Orders

Typically, turn around time is within a week. If we are able to take a last minute order, we will require payment at the time order is placed. This is not a guarantee that we can take all last minute orders, it just depends on how many items we have in queue.

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Use these articles to answer questions that customers have about your products and services. You can use text, links and images and also group articles into categories.

Feeling Inspired?

Have an engraving project or gift idea you would like to discuss? You can reach us by sending a message through the form.

-Thanks so much,
The OpenHaus Team

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